Office location and contact details
Our office will be closed to the public from 3pm on Tuesday 24 December 2024, and will reopen at 9am on Monday 6 January 2025. However, we will be available to take phone calls and respond to enquiries from 9am on Thursday 2 January 2025.
Please use the enquiry forms below to submit your query and a member of our staff will respond after 2 January.
If you require urgent legal assistance/representation, you can use the Law Institute of Victoria’s lawyer referral service or contact Victoria Legal Aid. More information can be found here.
For consumers
For all new enquiries use our consumer enquiry form:
If you are unable to use the web form you can also contact us via:
Email: consumerenquiry@lsbc.vic.gov.au
Phone: 03 9679 8001
For lawyers (including LSB Online support)
Use our lawyer enquiry form:
For external examiners
Use our external examiner enquiry form:
External examiner enquiry form
Office hours
Our office hours are from 9am to 5pm Monday to Friday.
We are closed on Victorian public holidays.
Before you arrive
We encourage visitors to book an appointment first, as this helps to make sure the right person is available on the day. Call or email us to arrange an appointment.
Telephone
Reception: 03 9679 8001
Local call cost: 1300 796 344
Addresses
Street: Level 27, 500 Bourke Street Melbourne 3000
Post: GPO Box 492 Melbourne 3001
Interpreting service
A free interpreting service is available to assist you with communicating with our office. To access this service, call the Translating and Interpreting Service on 131 450. Please note that our office is open from 9am to 5pm Monday to Friday excluding public holidays.
National Relay Service
If you are deaf or have a hearing or speech impairment, you can phone us through the National Relay Service. Visit their website at http://relayservice.gov.au/.
Contact one of our teams directly
Please note: We do not provide details on lawyers for reference checks but you can check our public register of lawyers that lists all lawyers with a current Victorian practising certificate.
Grants Program |
Email: funding@lsbc.vic.gov.au |
Early Detection and Prevention |
Email: edp@lsbc.vic.gov.au |
Data insights |
Email: datainsights@lsbc.vic.gov.au |
Policy and Consultations |
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Media enquiries |
Email: media@lsbc.vic.gov.au |
Privacy enquiries |
Email: privacy@lsbc.vic.gov.au |
Freedom of Information requests |
Email: foi@lsbc.vic.gov.au |
Courts and Tribunals |
If you are a Court or Tribunal writing to this Office regarding a matter please forward your communication to the following email address: |
Fidelity Fund enquiries |
For information regarding the Fidelity Fund, please see our Trust money compensation from the Fidelity Fund webpage. For further information please email fidelityfund@lsbc.vic.gov.au. |
Notification of deceased or incapacitated sole principal practitioner/legal director
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You should notify us as soon as you become aware that a principal practitioner of a sole law practice, or sole legal director of an incorporated legal practice, has passed away or has become incapacitated so that we can ensure the affairs of the relevant law practice are properly attended to. Please email lsbc_investigations@lsbc.vic.gov.au and address your communication to the Lawyer for External Interventions. |
Requests for legal records (including wills, deeds and certificates of title)
If you are looking for a safe custody document held by a law practice that no longer exists, we may be able to help you find it. This includes wills, deeds, files, powers of attorney and certificates of title.
Complete our safe custody document form and we'll search our records and help you find the document or provide information we hold on where it’s located. If we can, we will supply you with the name of the law firm that may have the documents. Alternatively, you can email records@lsbc.vic.gov.au with your request.