Authored by Professor Catrina Denvir, Professor Nigel Balmer, Professor Pascoe Pleasence and Tenielle Hagland, this study uses modern psychometric methods to develop two scales to measure the Perceived Inaccessibility of Courts (PIC) and of Lawyers (PIL).

Our substantive findings document the role of first- and second-hand experience of courts and lawyers on attitudes and show the importance of positive experiences and accounts of courts and lawyers in enhancing perceptions of accessibility.